everydayhero UK

Getting Started

Stage 1

Welcome to everydayhero! We’re glad that you signed up. everydayhero will help you engage and excite your supporters in a personalised, branded fundraising experience.

Over the next 4 stages, we’ll be sharing hints and tips with you to make using everydayhero easy and rewarding.

First off, we would like to introduce you to our Resource Centre, an online bank of tools to help you with all aspects of using everydayhero.

Visited your charity account yet? Go and review your organisation’s profile details now

Bookmark our charity resources site and visit regularly for new content

If you need to speak with someone regarding your account, please call our dedicated everydayhero Customer Success line on +44 (0) 845 680 9720, option 3.

Ready to jump in? Check out these hints and tips from our very own Freddie Erskine, everydayhero‘s newest Customer Success team member.


Stage 2

Now we’ll share how to build branded campaigns and go through some of the unique features of the system.

Campaigns in everydayhero are your events or projects that you want supporters to use for their individual or team-based online fundraising. When creating a campaign, you can determine the imagery, branding and content to create a unique and seamless experience. And it only takes a few simple steps.

Creating your campaigns – Watch this short video to learn how to build a campaign

Donor Cover – everydayhero offers donors the chance to extend their donation

It’s also important that you know what your fundraisers will see when using everydayhero. To help, we’ve created a short video exploring the everydayhero Supporter Page features.

Check out the campaign design templates available for download in our Resource Centre. To create your own designs, be sure to refer to the everydayhero design guidelines, found below.

Stage 3

Now we’ll review the top reports for your fundraiser, donor and financial data.

Standard Reports – Watch this short video to learn how to use the standard reporting of everydayhero.

Custom Reports – For more bespoke data needs, use our custom report builder

Financial Reports
With everydayhero, donations are disbursed into your nominated account every fortnight. For the 2016 calendar, please click below. You can also view all your donation period statements under Reports > Remittance Advice & Transaction Reports.

As a BlackbaudTM company, we at everydayhero understand the importance of data and integration to your CRM. That’s why our platform has been designed with flexible reporting to enable you to easily extract data for import into your CRM system. For more information about our CRM integrations, read this whitepaper from Customer Success Manager, Sandra Luther.

Stage 4

Finally we’ll focus on the importance of saying thank you.

We know we don’t need to stress the importance of saying Thank You to your donors and fundraisers. The great news is that everydayhero offers your organisation a unique way to make your appreciation stand out with your own special thank you video displayed after someone donates.

Don’t worry if you don’t have a big video production budget. A basic and heartfelt video, even made using your smartphone, is all you need. We’ll show you how to do it! See an example below.

If you prefer to make your Thank You page stand out even more, get in touch with our Client Services team and we can help you build beautiful, bespoke Thank You pages tailored with your message and calls-to-action. Click below to see some examples.